FAQ

Ordering & Shipping

Do you offer free shipping?

Yes — shipping is free on all U.S. orders, no minimum.

When will my coffee ship?

We roast to order in small batches, so your coffee is roasted after you place your order and shipped at peak freshness. That extra day or two of roasting time is why Tempo tastes the way it does.

Subscriptions

How do coffee subscriptions work?

On any coffee product page, choose the subscription option, pick your delivery frequency, and check out once. From then on, your coffee is automatically roasted, billed, and shipped on your schedule — free shipping included, no need to reorder.

Can I skip a delivery or change my schedule?

Yes. Every subscription email includes a link to your personal subscription portal, where you can skip a delivery, reschedule, change your delivery frequency, swap products, or update your payment method — no account required.

Can I cancel anytime?

Anytime, in the same portal, no questions asked. Your subscription, your tempo.

Our Coffee

What grind options do you offer?

Most coffees are available as Whole Bean, Standard (drip), Coarse (French press and cold brew), and Espresso. Not sure which to pick? See our Brew Guides.

What bag sizes do you offer?

Most coffees come in 12oz and 1LB bags, with 2LB, 5LB, and 12LB options for those who go through coffee at a faster tempo.

Do your flavored coffees contain sugar?

No. Our flavored coffees are made with all-natural flavoring oils — no added sugar, no calories, no syrups. All the dessert, none of the guilt.

How should I store my coffee?

Keep it in a cool, dark place in a sealed container — not the fridge or freezer. Buy at the pace you brew; whole bean stays fresher longer than ground.

Anything else?

We're happy to help — reach us any time through our contact page.